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Welcome to Alamir Scents & Candles. By accessing or using our website, services, or products, you agree to the following Terms of Service. Please read them carefully.


1. Acceptance of Terms

By visiting our website, placing an order, or interacting with our services, you agree to comply with these Terms of Service. If you do not agree, please do not use our site or make a purchase.


2. Products & Pricing

We strive to provide accurate product descriptions, pricing, and availability.
However, we reserve the right to:

  • Adjust prices at any time

  • Modify or discontinue any product

  • Correct any errors or inaccuracies without prior notice


3. Orders & Payments

All orders must be paid in full at the time of purchase. We may cancel or reject orders for reasons including:

  • Suspected fraud

  • Incorrect pricing

  • Product unavailability

If an order is canceled after payment, you will be refunded.


4. Refunds, Returns & Exchanges

All sales are final.
We do not accept returns, refunds, or exchanges unless the product arrives damaged.

To qualify for a damaged-item claim:

  • Damage must be reported within 30 days of delivery

  • You must provide photo or video proof

  • You must include your order number and contact information

Once verified, we will offer a replacement or refund at no additional cost.

We are not responsible for damage caused by misuse, neglect, or normal wear and tear.


5. Shipping & Delivery

Shipping times may vary depending on your location and carrier delays.
We are not responsible for delays caused by:

  • Weather

  • Carrier issues

  • Incorrect shipping information provided by the customer

Once an order has shipped, we cannot make changes or cancellations.


6. Customer Account Responsibilities

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login information

  • Ensuring all account details are accurate

  • All actions taken under your account

We reserve the right to suspend or terminate accounts for misuse or violations of these terms.


7. Intellectual Property

All content on this website—including text, images, logos, and product descriptions—is the property of Alamir Scents & Candles and may not be reproduced or distributed without permission.


8. Prohibited Activities

You agree NOT to:

  • Use our site for unlawful purposes

  • Attempt to hack, disrupt, or interfere with website functionality

  • Resell our products without authorization

  • Use our content without permission


9. Limitation of Liability

Alamir Scents & Candles is not liable for:

  • Indirect, incidental, or consequential damages

  • Any losses resulting from misuse of our products

  • Issues caused by third-party services such as shipping carriers

Your use of our products is at your own risk.


10. Changes to Terms

We may update or modify these Terms of Service at any time.
Changes are effective immediately upon posting. Continued use of our website means you accept the updated terms.


11. Contact Information

For questions or support, you may contact us at: